Forde Edge II owners manual page 247

text version of content this owner's manual page from owners manual to the vehicle Ford Edge, year of production 2014:

Customer Assistance 2. If your inquiry or concern remains IN CALIFORNIA (U.S. ONLY) unresolved, contact the Sales Manager, Service Manager or Customer Relations California Civil Code Section 1793.2(d) Manager. requires that, if a manufacturer or its 3. If you require assistance or clarification representative is unable to repair a motor on Ford Motor Company policies, vehicle to conform to the vehicle’s please contact the Ford Customer applicable express warranty after a Relationship Center. reasonable number of attempts, the In order to help us serve you better, please manufacturer shall be required to either have the following information available replace the vehicle with one substantially when contacting a Customer Relationship identical or repurchase the vehicle and Center: reimburse the buyer in an amount equal to • Vehicle Identification Number. the actual price paid or payable by the consumer (less a reasonable allowance • Your telephone number (home and for consumer use). The consumer has the business). right to choose whether to receive a refund • The name of the authorized dealer and or replacement vehicle. city where located. California Civil Code Section 1793.22(b) • The vehicle ’s current odometer reading. presumes that the manufacturer has had In some states within the United States, a reasonable number of attempts to you must directly notify Ford in writing conform the vehicle to its applicable before pursuing remedies under your express warranties if, within the first 18 state's warranty laws, and Ford is also months of ownership of a new vehicle or allowed a final repair attempt. the first 18000 miles (29 000 km), whichever occurs first: Additionally, in some states within the 1. Two or more repair attempts are made United States, a consumer has the option on the same non-conformity likely to of submitting a warranty dispute to the cause death or serious bodily injury OR BBB Auto Line before taking action under 2. Four or more repair attempts are made the Magnuson-Moss Warranty Act, or to on the same nonconformity (a defect the extent allowed by state law, before or condition that substantially impairs pursuing replacement or repurchase the use, value or safety of the vehicle) remedies provided by certain state laws. OR This dispute handling procedure is not 3. The vehicle is out of service for repair required prior to enforcing state created of nonconformities for a total of more rights or other rights which are independent than 30 calendar days (not necessarily of the Magnuson-Moss Warranty Act or all at one time). state replacement or repurchase laws. In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 244 Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing

owners manual Ford Edge

owners manual Ford Edge - year of production: 2014 - Forde Edge II owners manual EN