owners manual Ford Edge

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Customer Assistance GETTING THE SERVICES YOU Website NEED Warranty repairs to your vehicle must be www.owner.ford.com performed by an authorized dealer. While These are some of the items that can be any authorized dealer handling your vehicle found online: line will provide warranty service, we • U.S. dealer locator by Dealer Name, recommend you return to your selling City/State or Zip Code. authorized dealer who wants to ensure your continued satisfaction. • Owner Manuals. Please note that certain warranty repairs • Maintenance Schedules. require special training and equipment, so • Recalls. not all authorized dealers are authorized • Ford Extended Service Plans. to perform all warranty repairs. This means that, depending on the warranty repair • Ford Genuine Accessories. needed, you may have to take your vehicle • Service specials and promotions. to another authorized dealer. In Canada: A reasonable time must be allowed to Mailing address perform a repair after taking your vehicle to the authorized dealer. Repairs will be Customer Relationship Centre made using Ford or Motorcraft® parts, or Ford Motor Company of Canada, Limited remanufactured or other parts that are P.O. Box 2000 authorized by Ford. Oakville, Ontario L6K 0C8 Away From Home Telephone If you are away from home when your 1-800-565-3673 (FORD) vehicle needs service, contact the Ford Website Customer Relationship Center or use the online resources listed below to find the www.ford.ca nearest authorized dealer. In the United States: Twitter Mailing address @FordServiceCA (English Canada) Ford Motor Company @FordServiceQC (Quebec) Customer Relationship Center Additional Assistance P.O. Box 6248 Dearborn, MI 48126 If you have questions or concerns, or are Telephone unsatisfied with the service you are 1-800-392-3673 (FORD) receiving, follow these steps: (TDD for the hearing impaired: 1. Contact your Sales Representative or 1-800-232-5952) Service Advisor at your selling or Additional information and resources are servicing authorized dealer. available online: 243 Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing

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