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owners manual Mazda CX-5
owners manual Mazda CX-5 - year of production: 2017 - Mazda CX 5 II 2 owners manual EN
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text version of content this owner's manual page from owners manual to the vehicle Mazda CX-5, year of production 2017:
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Canada)
Satisfaction Review Process
Y our complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition.
In our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your dealer.
If the cause of your dissatisfaction cannot adequately be addressed by normal dealership
procedures, we recommend that you take the following steps:
STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General Manager.
STEP 2: Contact the Mazda Regional Offi ce
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc. Regional Offi ce nearest you for such arrangements. Regional Offi ce address
and phone numbers are shown (page 8-9 ).
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfi ed, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800) 263-
4680.
Provide the Department with the following information:
1. Your name, address and telephone number
Year and 2. model of vehicle
Vehicle 3. Identi fi cation Number (VIN). Refer to the Vehicle Identifi cation Number on page
9-2 for the location of the VIN.
Purchase 4. date
Present 5. odometer reading
Your dealer's 6. name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
Please recognize that the resolution of service problems in most cases requires the use of
your Mazda dealer's service facilities, personnel and equipment. We urge you to follow the
above three steps in sequence for most effective results.
8–7
CX-5_8FN1-EA-16L_Edition1.indb 7 2016/12/12 10:07:31
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Mazda CX 5 II 2 owners manual
pages 592 - 598
pages 592 - 598
Mazda CX 5 II 2 owners manual
page 595 / 664
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Download PDFOther available language versions of this manual:
- Mazda CX 5 II 2 navod k obsludze CZshow the owner's manual
pdf - 15.66 MB - Mazda CX 5 II 2 Handbuch DEshow the owner's manual
pdf - 10.05 MB - Mazda CX 5 II 2 Bilens instruktionsbog DKshow the owner's manual
pdf - 9.79 MB - Mazda CX 5 II 2 manual del propietario ESshow the owner's manual
pdf - 18.54 MB - Mazda CX 5 II 2 manuel du proprietaire FRshow the owner's manual
pdf - 63.31 MB - Mazda CX 5 II 2 vlasnicko uputstvo HRshow the owner's manual
pdf - 14.4 MB - Mazda CX 5 II 2 Kezelesi utmutato HUshow the owner's manual
pdf - 14.54 MB - Mazda CX 5 II 2 manuale del proprietario ITshow the owner's manual
pdf - 16.04 MB - Mazda CX 5 II 2 handleiding NLshow the owner's manual
pdf - 9.79 MB - Mazda CX 5 II 2 bruksanvisningen NOshow the owner's manual
pdf - 14.42 MB - Mazda CX 5 II 2 instrukcja PLshow the owner's manual
pdf - 15.62 MB - Mazda CX 5 II 2 manual del propietario PTshow the owner's manual
pdf - 14.73 MB - Mazda CX 5 II 2 instruktionsbok SEshow the owner's manual
pdf - 15.33 MB
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