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owners manual Mazda CX-5

owners manual Mazda CX-5 - year of production: 2017 - Mazda CX 5 II 2 owners manual EN

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text version of content this owner's manual page from owners manual to the vehicle Mazda CX-5, year of production 2017:
Customer Information and Reporting Safety Defects Customer Assistance California Customers 1. Mazda North American Operations participates in BBB AUTO LINE, a mediation/ arbitration program administered by the Council of Better Business Bureaus [4200 Wilson Boulevard, Arlington, Virginia 22203] through local Better Business Bureaus. BBB AUTO LINE and Mazda have been certifi ed by the Arbitration Certifi cation Program of the California Department of Consumer Affairs. 2. If you have a problem arising under a Mazda written warranty, we encourage you to bring it to our attention. If we are unable to resolve it, you may fi le a claim with BBB AUTO LINE. Claims must be fi led with BBB AUTO LINE within six (6) months after the expiration of the warranty. To 3. fi le a claim with BBB AUTO LINE, call 1-800-955-5100. There is no charge for the call. In order 4. to fi le a claim with BBB AUTO LINE, you will have to provide your name and address, the brand name and vehicle identifi cation number (VIN) of your vehicle, and a statement of the nature of your problem or complaint. You will also be asked to provide: the approximate date of your acquisition of the vehicle, the vehicle's current mileage, the approximate date and mileage at the time any problem(s) were fi rst brought to the attention of Mazda or one of our dealers, and a statement of the relief you are seeking. 5. BBB AUTO LINE staff may try to help resolve your dispute through mediation. If mediation is not successful, or if you do not wish to participate in mediation, claims within the program's jurisdiction may be presented to an arbitrator at an informal hearing. The arbitrator's decision should ordinarily be issued within 40 days from the time your complaint is fi led; there may be a delay of 7 days if you did not fi rst contact Mazda about your problem, or a delay of up to 30 days if the arbitrator requests an inspection/report by an impartial technical expert or further investigation and report by BBB AUTO LINE. 6. You are required to use BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22. You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by Title I of the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22 or Title I of the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes. 8–5 CX-5_8FN1-EA-16L_Edition1.indb 5 2016/12/12 10:07:31
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year of production from: 2017



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Mazda CX 5 II 2 owners manual
pages 590 - 596
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Mazda CX 5 II 2 owners manual
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  1. Mazda CX 5 II 2 navod k obsludze CZ
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