owners manual Chevrolet Captiva

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Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-Black plate (3,1) 6014141) - 2014 - crc - 8/13/13 Customer Information 13-3 STEPTHREE—Canadian For further information concerningCustomer Assistance Owners: In the event that you doeligibility in the Canadian MotorOffices not feel your concerns have beenVehicle Arbitration Plan (CAMVAP), addressed after following thecall toll-free 1-800-207-0685, or call Chevrolet encourages customers to procedure outlined in Steps Onethe General Motors Customer Carecall the toll-free number for and Two, General Motors of CanadaCentre, 1-800-263-3777 (English),assistance. However, if a customer Limited wants you to be aware of its1-800-263-7854 (French),wishes to write or e-mail Chevrolet, participation in a no-chargeor write to: the letter should be addressed to: Mediation/Arbitration Program.The Mediation/Arbitration ProgramUnited States and Puerto Rico General Motors of Canada Limitedc/o Customer Care Centre has committed to binding arbitration General Motors of Canada LimitedChevrolet Motor Division of owner disputes involvingMail Code: CA1-163-005 Chevrolet Customer Assistance factory-related vehicle service1908 Colonel Sam DriveCenter claims. The program provides forOshawa, Ontario L1H 8P7P.O. Box 33170 the review of the facts involved by Detroit, MI 48232-5170 an impartial third party arbiter, andYour inquiry should be accompanied www.Chevrolet.com mayinclude an informal hearingby the Vehicle Identification1-800-222-1020 before the arbiter. The program isNumber(VIN). 1-800-833-2438 (For Text designed so that the entire dispute Telephone Devices (TTYs)) settlement process, from the time Roadside Assistance: you file your complaint to the final 1-800-243-8872 decision, should be completed in about 70 days. We believe our From U.S. Virgin Islands: impartial program offers advantages 1-800-496-9994 over courts in most jurisdictions because it is informal, quick, and free of charge.

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