owners manual Chevrolet Captiva

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Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico- Black plate (2,1) 6014141) - 2014 - crc - 8/13/13 13-2 Customer Information STEPTWO: Ifafter contacting a Whencontacting Chevrolet, 40days. If you do not agree with the memberofdealership management, remember that your concern will decision given in your case, you it appears your concern cannot be likely be resolved at a dealer's mayreject it and proceed with any resolved by your dealership without facility. That is why we suggest other venue for relief available further help, in the U.S., call the following Step One first. to you. Chevrolet Customer Assistance STEPTHREE—U.S.Owners: You may contact the BBB Auto Line Center at 1-800-222-1020. In Both General Motors and your Program using the toll-free Canada, call General Motors of dealer are committed to making telephone number or write them at CanadaCustomerCareCentreat sure you are completely satisfied the following address: 1-800-263-3777 (English), with your new vehicle. However, or 1-800-263-7854 (French). if you continue to remain unsatisfied BBB Auto Line Program Weencourageyoutocallthe after following the procedure Council of Better Business Bureaus, toll-free number in order to give youroutlined in Steps One and Two, you Inc. inquiry prompt attention. Have the can file with the Better Business 4200 Wilson Boulevard following information available to ® Program Suite 800 Bureau (BBB) Auto Line Arlington, VA 22203-1838 give the Customer Assistance to enforce your rights. representative: The BBB Auto Line Program is an Telephone: 1-800-955-5100 . Vehicle Identification out-of-court program administered www.dr.bbb.org/goauto Number(VIN). This is available by the Council of Better Business This program is available in all from the vehicle registration or Bureaus to settle automotive 50states and the District of title, or the plate at the top left ofdisputes regarding vehicle repairs or Columbia. Eligibility is limited by the instrument panel and visible the interpretation of the New Vehicle vehicle age, mileage, and other through the windshield. Limited Warranty. Although you may factors. General Motors reserves . Dealership name and location. be required to resort to this informalthe right to change eligibility dispute resolution program prior to limitations and/or discontinue its . Vehicle delivery date and filing a court action, use of the participation in this program. present mileage. program is free of charge and your case will generally be heard within

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