owners manual Chevrolet Captiva

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Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico- Black plate (1,1) 6014141) - 2014 - crc - 8/13/13 Customer Information 13-1 Customer Reporting Safety Defects Customer Information Reporting Safety Defects to Information the United States Customer Satisfaction Government . 13-12 Procedure Reporting Safety Defects to Customer Information the Canadian Your satisfaction and goodwill are Customer Satisfaction Government . 13-13 important to your dealer and to Procedure 13-1 Reporting Safety Defects to Chevrolet. Normally, any concerns Customer Assistance General Motors . 13-13 with the sales transaction or the Offices . 13-3Vehicle Data Recording and operation of the vehicle will be Customer Assistance for Text Privacy resolved by your dealer's sales or Telephone (TTY) Users . 13-4 Vehicle Data Recording and service departments. Sometimes, Online Owner Center . . . . 13-4Privacy 13-13 however, despite the best intentions GMMobility Reimbursement Event Data Recorders 13-14 of all concerned, misunderstandings Program 13-5 ® can occur. If your concern has not Roadside Assistance OnStar 13-14 been resolved to your satisfaction, Program 13-5 Radio Frequency the following steps should be taken: Scheduling Service Identification (RFID) . 13-15 Appointments 13-7 Radio Frequency STEPONE: Discussyourconcern Courtesy Transportation Statement . 13-15 with a member of dealership Program 13-7 management.Normally, concerns Collision Damage Repair 13-9 can be quickly resolved at that level. Service Publications If the matter has already been Ordering Information . . 13-11 reviewed with the sales, service, or parts manager, contact the owner of your dealership or the general manager.

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