owners manual Ford Fiesta

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Customer Assistance GETTING THE SERVICES YOU These are some of the items that can be NEED found online: • U.S. dealer locator by Dealer Name, Warranty repairs to your vehicle must be City/State, or Zip Code performed by an authorized dealer. While • Owner Manuals any authorized dealer handling your vehicle • Maintenance Schedules line will provide warranty service, we • Recalls recommend you return to your selling • Ford Extended Service Plans authorized dealer who wants to ensure your continued satisfaction. • Ford Genuine Accessories Please note that certain warranty repairs • Service specials and promotions. require special training and equipment, so In Canada: not all authorized dealers are authorized to perform all warranty repairs. This means Mailing address that, depending on the warranty repair Customer Relationship Centre needed, you may have to take your vehicle Ford Motor Company of Canada, Limited to another authorized dealer. P.O. Box 2000 A reasonable time must be allowed to Oakville, Ontario L6K 0C8 perform a repair after taking your vehicle Telephone to the authorized dealer. Repairs will be 1-800-565-3673 (FORD) made using Ford or Motorcraft® parts, or remanufactured or other parts that are Online authorized by Ford. www.ford.ca Away From Home Additional Assistance If you are away from home when your If you have questions or concerns, or are vehicle needs service, contact the Ford unsatisfied with the service you are Customer Relationship Center or use the receiving, follow these steps: online resources listed below to find the nearest authorized dealer. 1. Contact your Sales Representative or In the United States: Service Advisor at your selling/servicing Mailing address authorized dealer. Ford Motor Company 2. If your inquiry or concern remains Customer Relationship Center unresolved, contact the Sales Manager, P.O. Box 6248 Service Manager or Customer Relations Dearborn, MI 48121 Manager. Telephone 3. If you require assistance or clarification on Ford Motor Company policies, 1-800-392-3673 (FORD) please contact the Ford Customer (TDD for the hearing impaired: Relationship Center. 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com 160 Fiesta (CCT)

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