owners manual Chevrolet Suburban

owners manual Chevrolet Suburban - year of production: 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000 - Chevrolet Suburban owners manual EN

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text version of content this owner's manual page from owners manual to the vehicle Chevrolet Suburban, year of production 1992 - 2000:

Customer Assistance Information zyxwvutsrqponmlkjihgfedcbaZYXWVUTSRQPONMLKJIHGFEDCBA In order to file a claim, you will have to provide your name and address, the vehicle identification number (VIN) of your vehicle, and a statement of the nature of your complaint. BBB staff may try to help resolve your dispute through mediation. If mediation is not successful, or if you do not wish to participate in mediation, eligible customers may present their case to an impartial third-party arbitrator at an informal hearing. The arbitrator will render a decision in your case, which you may accept or reject. If you accept a valid arbitrator decision, GM will be bound by that decision. The entire dispute settlement process should ordinarily take about 40 days from the time you file your complaint to the time a decision is rendered (or zyxwvutsrqponmlkjihgfedcbaZYXWVUTSRQPONMLKJIHGFEDCBA47 days if you did not first contact your dealer or Chevrolet). We encourage you to use this program before or instead of resorting to the courts. We believe it offers advantages over courts in most jurisdictions because it is fast, free of charge, and informal (lawyers are not usually present, although you may retain one at your expense if you choose). Arbitrators make decisions based on the principals of fairness and equity, and are not required to duplicate the functions of courts by strictly applying state or federal law. If you wish to go to court, however, we do not require that you first file a claim with BBB AUTO LINE* unless state law provides otherwise. Whatever your preference may be, remember that if you are unhappy with the results of BBB AUTO LINE, you can still go to court because an arbitrator’s decision is binding on GM but not on you, unless you accept it. Eligibility is limited by vehicle agelmileage, and other factors. For further information concerning the program, call the BBB at 1-800-955-5100. You may also call the Chevrolet Customer Assistance Center. *Some states may require that you file a claim with BBB AUTO LINE before resorting to state-operated procedures (including court). Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

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year of production from: 1992

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