owners manual Chevrolet Suburban

owners manual Chevrolet Suburban - year of production: 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000 - Chevrolet Suburban owners manual EN

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text version of content this owner's manual page from owners manual to the vehicle Chevrolet Suburban, year of production 1992 - 2000:

Customer Assistance Information zyxwvutsrqponmlkjihgfedcbaZYXWVUTSRQPONMLKJIHGFEDCBA - Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and Chevrolet. Normally, any concern with the sales transaction or the operation of your vehicle will be resolved by your dealer’s Sales or Service Departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should zyxwvutsrqponmlkjihgfedcbaZYXWVUTSRQPONMLKJIHGFEDCBAbe taken: STEP ONE -Discuss your concern with a member of dealership management. Complaints can often be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service, or Parts Manager, contact the owner of the dealership or the General Manager. STEP TWO -If after contacting a member of Dealership Management, it appears your concern cannot be resolved by the dealership without further help, contact Chevrolet’s Customer Assistance Center by calling 1-800-222-1020. In Canada, contact the GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Mexico, call (525) 254-3777. In Puerto Rico or U. S. Virgin Islands, call 1-809-763-1315. In all other overseas locations, contact GM International Export Sales in Canada by calling 1-416-644-411 2 . For prompt assistance, please have the following information available to give the Customer Assistance Representative: Your name, address, telephone number Vehicle Identification Number (This is available from the vehicle registration or title, or the plate attached to the left top of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern We encourage you to call the toll-free number listed previously in order to give your inquiry prompt attention. However, if you wish to write Chevrolet, write to: Chevrolet Motor Division, Chevrolet Customer Assistance Center, P.O. Box 7047, Troy, MI 48007-7047. A listing of all Chevrolet offices and offices outside the US. which can assist you can also be found in the warranty booklet. These services are not available in Canada. 8-2

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year of production from: 1992

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