owners manual Mercedes GL

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362 Features Stolen vehicle recovery service XConfirmthemessagewithYesYes. XWhentheVehicleVehicle DiagnosisDiagnosis PleasePlease If your vehicle has been stolen: startstartignitionignition message appears, turn XNotify the police. the SmartKey to position 2 in the ignition The police will issue a numbered incident lock (Y page 167). report. XWhenthePleasePlease followfollow thethe XThisnumberwill be forwarded to the instructionsinstructions receivedreceived byby phonephone andand Mercedes-Benz Customer Assistance movemoveyouryourvehiclevehicle toto aa safesafe Center together with your PIN. position.position. message appears, follow the The Mercedes-Benz Customer Assistance customer service representative's Centerthentriestolocatethesystem.The instructions. Mercedes-Benz Customer Assistance The message in the display disappears. Center contacts you and the local law features If you select CancelCancel, the vehicle remote enforcement agency if the vehicle is malfunction diagnosis is canceled located. and completely. However,onlythelawenforcementagency The vehicle operating state check begins. is informed of the location of the vehicle. Youwill see the VehicleVehicle diagnosisdiagnosis iIftheanti-theft alarm system is activatedactivated.activated. message. for longer than 30 seconds, the Mercedes- Stowage Whenthediagnosis is completed, the SendSend Benz Customer Assistance Center is vehiclevehicle diagnosticsdiagnostics data//(Voicedata//(Voice automatically informed. connectionconnection maymay be//interruptedbe//interrupted duringduring datadata transfer)transfer) message appears. Vehicle remote malfunction diagnosis The vehicle data can now be sent to the Customer Assistance center. With the vehicle remote malfunction diagnosis (Vehicle Health Check), theXPressOKOK to confirm the message. Customer Assistance center can provideThe voice connection with the Customer improved support for problems with yourAssistance center is terminated. vehicle. During an existing call, vehicle data Youwill see the VehicleVehicle Diagnosis:Diagnosis: is transferred to the Customer Assistance TransferringTransferring data.data. message. center. The customer service representative The vehicle data is sent to the Customer canusethereceiveddatatodecidewhatkind Assistance center. of assistance is required. You are then, for Depending on what the customer service example, guided to the nearest authorized representative agreed with you, the voice Mercedes-Benz Center or a recovery vehicle connectionisre-establishedafterthetransfer is called. is complete. If necessary, you will be If vehicle data needs to be transferred during contacted at a later time by another means, anMBInfocalloraRoadsideAssistancecall, e.g. by e-mail or phone. this is initiated by the Customer Assistance Further functions of the vehicle remote center. You will see the RoadsideRoadside malfunction diagnosis include, for example: AssistanceAssistance ConnectedConnected message in the COMANDdisplay.If the vehicle remoteR transfer of service data to the Customer malfunction diagnosis can be started, the Assistance center. If a service is overdue, RequestRequest forfor vehiclevehicle diagnosisdiagnosisthe COMANDdisplay shows a message received.received. StartStart vehiclevehicle diagnosis?diagnosis? messageappearsinthedisplay.

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