owners manual Mercedes ML

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Features 357 X Stolen vehicle recovery service Press Yes to confirm the message. X If the Vehicle Diagnosis: Please If your vehicle has been stolen: switch on ignition. message appears: X Notify the police. turn the key to position 2 in the ignition The police will issue a numbered incident lock. report. X If the Please follow the X This number will be forwarded to the instructions received by phone and Mercedes-Benz Customer Assistance move your vehicle to a safe Center together with your PIN. position. message appears: follow the The Mercedes-Benz Customer Assistance instructions of the customer service Center then attempts to locate the mbrace representative. system. The Mercedes-Benz Customer The message in the display disappears. Assistance Center contacts you and the If you select Cancel , the vehicle remote local law enforcement agency if the vehicle malfunction diagnosis is canceled is located. However, only the law completely. enforcement agency is informed of the The vehicle operating state check begins. location of the vehicle. Meanwhile, the Vehicle diagnosis i If the anti-theft alarm system is activated activated message appears. for longer than 30 , seconds the Mercedes- features and When the check is finished, the Sending Stowage Benz Customer Assistance center is vehicle diagnosis data.(Voice automatically informed. connection may be interrupted during data transfer.) message Vehicle remote malfunction diagnosis appears. The vehicle data can now be sent to the Customer Assistance center. With the vehicle remote malfunction diagnosis (Vehicle Health Check), the X Press OK to confirm the message. Customer Assistance center can provide The voice connection with the Customer improved support for problems with your Assistance center is terminated. vehicle. During an existing call, vehicle data The Vehicle Diagnosis: is transferred to the Customer Assistance Transferring data. appears. center. The customer service representative The vehicle data is sent to the Customer can use the received data to decide what kind Assistance center. of assistance is required. You are then, for example, guided to the nearest Mercedes- Depending on what the customer service Benz Service center or a recovery vehicle is representative agreed with you, the voice called. connection is re-established after the transfer is complete. If necessary, you will be If vehicle data needs to be transferred during contacted at a later time by another means, an MB Info call or a Roadside Assistance call, e.g. by E-Mail or telephone. this is initiated by the Customer Assistance Further functions of the vehicle remote center. You will see the Roadside malfunction diagnosis include, for example: Assistance Connected message in the COMAND display.Ift he vehicle remote R transfer of service data to the Customer malfunction diagnosis is able to be started, Assistance center. If as ervice is overdue, the Request for vehicle diagnosis the COMAND display shows a message received. Start vehicle diagnosis? message appears in the display. Z

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