owners manual Mercedes S

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Features 339 1-800-FOR-MERCedes(1-800-367-6372)Customer Assistance center can provide or 1-866-990-9007 improved support for problems with your Youwill be asked for your PIN. vehicle. During an existing call, vehicle data is transferred to the Customer Assistance The next time you are inside the vehicle and center. you switch on the ignition, the DoorsDoors Thecustomerservicerepresentative can use LockedLockedRemoteRemotelyly message appears in the the received data to decide what kind of multifunction display. assistance is required. You are then, for Alternatively, the vehicle can be locked via: example, guided to the nearest authorized R the Internet, under the "Owners Online" Mercedes-Benz Center or a recovery vehicle section is called. ® R the telephone application (e.g. iPhone , If vehicle data needs to be transferred during Blackberry) anMBInfocalloraRoadsideAssistancecall,features To do this, you will need your identificationthis is initiated by the Customer Assistance numberandpassword. center. and Youwill see the RoadsiRoadsidede AssistAssistanceance iThevehicleremoteclosingfeature is ConnecConnectedted message in the COMANDdisplay.age available when the relevant mobile phone If the vehicle remote malfunction diagnosis networkisavailableanddataconnectionis can be started, the RequesRequestt forfor VehiclVehiclee possible. Stow DiagnoDiagnosissisReceivReceivededStartStartvehiclvehiclee diagnodiagnosis?sis? message appears in the display. Stolen vehicle recovery service XConfirmthemessagewithYesYes. If your vehicle has been stolen: XWhentheVehiclVehiclee DiagnoDiagnosissis PleasePlease XNotify the police. StartStartIgnitiIgnitionon message appears, turn The police will issue a numbered incident the SmartKey to position 2 in the ignition report. lock (Y page 171). XThisnumberwill be forwarded to the XWhenthePleasePlease followfollow thethe Mercedes-Benz Customer Assistance instruinstructionsctions receivreceiveded byby phonephone andand Center together with your PIN. movemoveyouryourvehiclvehicleetotoaasafesafe The Mercedes-Benz Customer Assistance positiposition.on. message appears, follow the Centerthentriestolocatethesystem.The customer service representative's Mercedes-Benz Customer Assistance instructions. Center contacts you and the local law The message in the display disappears. enforcement agency if the vehicle is If you select CancelCancel, the vehicle remote located. malfunction diagnosis is canceled However,onlythelawenforcementagency completely. is informed of the location of the vehicle. The vehicle operating state check begins. Youwill see the VehiclVehiclee diagnodiagnosissis iIftheanti-theft alarm system is activated activaactivated.ted. message. for longer than 30 seconds, the Mercedes- Benz Customer Assistance Center is Whenthediagnosis is completed, the automatically informed. SendinSendinggvehiclvehicleediagnodiagnosissisdata.data. (Voice(Voiceconnecconnectiontionmaymaybebe Vehicle remote malfunction diagnosis interrinterrupteduptedduringduringdatadatatransftransfer.)er.) messageappears. The vehicle data can now With the vehicle remote malfunction be sent. diagnosis (Vehicle Health Check), the Z

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