owners manual Mercedes E

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Controls in detail Useful features Mercedes-Benz Center or Mercedes-Benz Information calls can be terminated using Call priority USA products and services is available to button t on the multifunction steering wheel If other service calls such as a you. or the respective button for ending a telephone call on the COMAND headunit.Roadside Assistance call or Information For more details concerning the Tele Aid !If the indicator lamps do not start flashing call are active, an Emergency call is still system, please visit www.mbusa.com and after pressing one of the buttons or remain illu-possible. In this case, the Emergency call use your ID and password (sent to you sep-minated (in red) at any time, the Tele Aid system will take priority and override all other ac- arately) to learn more (USA only).has detected a malfunction or the service is not tive calls. iThe indicator lamp on the Information currently active, and may not initiate a call. Visit iThe indicator lamp in the respective button button ¡ remains illuminated in red for ap-an authorized Mercedes-Benz Center and have flashes until the call is concluded. Calls can only proximately 10 seconds during the system the system checked or contact the Response be terminated by a Resp onse Center or Custom- self-check after switching on the ignition (togeth-Center at 1-800-756-9018 (in the USA) or er Assistance Center representative except er with the SOS button and the Roadside Assis-1-888-923-8367 (in Canada) as soon as possi-Roadside Assistance and Information calls, tance button •). ble. which can also be terminated by pressing See system self-check ( page 295) when the button t on the multifunction steering wheel indicator lamp does not come on in red or stays or the respective button for ending a telephone on longer than approximately 10 seconds. call on the COMAND headunit. If the indicator lamp on the Information !If the indicator lamp continues to flash or button ¡ is flashing continuously and there the system does not reset, contact the Response was no voice connection to the Response Center Center at 1-800-756-9018 (in the USA) or established, then the Tele Aid system could not 1-888-923-8367 (in Canada), or Mercedes-Benz initiate an Information call (e.g. the relevant cel-Customer Assistance at 1-800-FOR-MERCedes lular phone network is not available). The mes- (1-800-367-6372) in the USA or Customer Ser- Call failed appears in the multifunction sage vice at 1-800-387-0100 in Canada. display. 299

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