owners manual Mercedes E

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Controls in detail Useful features The Mercedes-Benz Roadside Assistance iThe indicator lamp on the Roadside Assis-Information button¡ dispatcher will either dispatch a qualified tance button • remains illuminated in red for The Information button ¡ is located be- Mercedes-Benz technician or arrange to approximately 10 seconds during the system low the center armrest cover. tow your vehicle to the nearest authorized self-check after switching on the ignition (togeth- Mercedes-Benz Center. For services such er with the SOS button and the Information  Press and hold button (for longer than as labor and/or towing, charges may ap- button ¡). 2seconds). ply. Refer to the Roadside Assistance man-See system self-check ( page 295) when the A call to the Customer Assistance Cen- ual for more information.indicator lamp does not come on in red or stays ter will be initiated. The button will on longer than approximately 10 seconds. The following is only available in the USA:If the indicator lamp on the Roadside Assistance flash while the call is in progress. The message
Sign and Drive services: Services such button • is flashing continuously and there Connecting call will appear as a jump start, a few gallons of fuel or was no voice connection to the Response Center in the multifunction display and the au- the replacement of a flat tire with the established, then the Tele Aid system could not dio system is muted. vehicle spare tire are obtainable.initiate a Roadside Assistance call (e.g. the rele-When the connection is established, the vant cellular phone network is not available). The message Call connected appears in the message Call failed appears in the multi-multifunction display. The Tele Aid system function display. Roadside Assistance calls can be terminated us-will transmit data generating the vehicle ing button t on the multifunction steering identification number, model, color and lo- wheel or the respective button for ending a tele-cation (subject to availability of cellular phone call on the COMAND headunit.and GPS signals). A voice connection between the Customer Assistance Center representative and the occupants of the vehicle will be estab- lished. Information regarding the operation of your vehicle, the nearest authorized 298

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