Mercedes Benz GLK Class X204 owners manual page 295

text version of content this owner's manual page from owners manual to the vehicle Mercedes GLK, year of production 2008 - 2015:

Features 293 USAonly: alternatively, the vehicle can bethe nearest authorized Mercedes-Benz Cen- locked via: ter or a recovery vehicle is called. If vehicle data needs to be transferred during RtheInternet, under the "Owners Online" anMBInfocalloraRoadsideAssistancecall, section this is initiated by the Customer Assistance ® R thetelephoneapplication(e.g.foriPhone , Center. You will see the RoadsideRoadside Assis‐Assis‐ Android) tancetanceConnectedConnected message in the COMAND To do this, you will need your identification display. If the vehicle remote malfunction numberandpassword. diagnosis can be started, the RequestRequest forfor The vehicle remote closing feature isvehiclevehiclediagnosisdiagnosisreceived.received.StartStart i available when the relevant mobile phonevehiclevehiclediagnosis?diagnosis? message appears in the display. networkisavailableanddataconnectionis possible. features XConfirmthemessagewithYesYes. XWhentheVehicleVehicle DiagnosisDiagnosis PleasePlease Stolen vehicle recovery service startstartignitionignition message appears, turnand the SmartKey to position 2 in the ignition If your vehicle has been stolen: lock (Y page 149). XNotify the police. XWhenthePleasePlease followfollow thethe instruc‐instruc‐ The police will issue a numbered incident tionstionsreceivedreceivedbybyphonephoneandandmovemove report. Stowage youryourvehiclevehicletotoaasafesafeposition.position. XThisnumberwill be forwarded to the messageappears,followthecustomerser- Mercedes-BenzCustomerAssistanceCen- vice representative's instructions. ter together with your PIN. The message in the display disappears. The Mercedes-Benz Customer Assistance If you select CancelCancel, the vehicle remote Centerthentriestolocatethesystem.The malfunction diagnosis is canceled com- Mercedes-BenzCustomerAssistanceCen- pletely. ter contacts you and the local law enforce- The vehicle operating state check begins. mentagencyif the vehicle is located. Youwill see the VehicleVehicle diagnosisdiagnosis However,onlythelawenforcementagency activated.activated. message. is informed of the location of the vehicle. Whenthediagnosis is completed, the SendSend iIftheanti-theft alarm system is activated vehiclevehiclediagnosticsdiagnosticsdata//(Voicedata//(Voice for longer than 30 seconds, the Mercedes- connectionconnectionmaymaybe//interruptedbe//interrupteddur‐dur‐ Benz Customer Assistance Center is auto- inging datadata transfer)transfer) message appears. The matically notified. vehicledatacannowbesenttotheCustomer Assistance center. Vehicle remote malfunction diagnosis XPressOKOK to confirm the message. With the vehicle remote malfunction diagno-The voice connection with the Customer sis (Vehicle Health Check), the CustomerAssistance Center is terminated. Assistancecentercanprovideimprovedsup- Youwill see the VehicleVehicle Diagnosis:Diagnosis: portforproblemswithyourvehicle.Duringan TransferringTransferringdata.data. message. existingcall, vehicle data is transferred to the The vehicle data is sent to the Customer Customer Assistance Center. The customer Assistance Center. service representative can use the received Dependingonwhatthecustomerservicerep- data to decide what kind of assistance is resentative agreed with you, the voice con- required.Youarethen,forexample,guidedto nection is re-established after the transfer is Z

owners manual Mercedes GLK

owners manual Mercedes GLK - year of production: 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 - Mercedes Benz GLK Class X204 owners manual EN