owners manual Opel Vectra

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268 Service, maintenance Service, maintenance In our experience, the most common cause large investment in his business and is of all complaints is the result of proud of his reputation and misunderstanding or lack of professionalism and fully realises that communication between the customer and satisfied customers are his key to success. the Vauxhall Authorised Repairer. In the unlikely event that you are still not We sincerely hope you will never have happy with the answer your Vauxhall cause to complain about your vehicle. Authorised Repairer has given, or the However, if things do go wrong, the best action he proposes to correct the problem, course of action for you to take is to you may contact the Customer Care 1) contact your Vauxhall Authorised Department where a team of Customer Repairer’s Service Reception Staff and Care Consultants will spare no effort to explain the difficulty you are having. We ensure your complete satisfaction. are confident they will do their utmost to Vauxhall Motors Ltd. Inspection system 270 resolve the problem to your complete Customer Care, Genuine Vauxhall Parts and satisfaction. Griffin House, Accessories 271 Sometimes, however, despite the best of Osborne Road A note on safety 271 intentions of all concerned, LUTON, Checking and topping up fluids. 271 misunderstandings can occur. If your Beds., LU1 3YT Engine oil 272 problem has not been resolved to your Telephone: 0845 090 2044 Diesel fuel filter 274 satisfaction, please make an appointment They will review all the facts involved. Then Coolant. 274 to discuss the matter with the Manager of if it is felt some further action can be taken, Brake fluid 276 the department concerned. the Vauxhall Authorised Repairer will be Windscreen wiper 277 The majority of areas of concern can be advised accordingly. In any case, your Windscreen and headlight wash quickly resolved in this way. contact will be acknowledged confirming systems 3. 279 Should you wish to pursue the matter Vauxhall Motors’ position in the matter. Battery 280 further, the Principal of the Vauxhall If you are not satisfied with the outcome, Protecting electronic components . 280 Authorised Repairer should be made you can if you wish, seek advice from an Vehicle decommissioning 281 aware of your concern. It is advisable in independent third party such as: Vehicle recommissioning. 281 cases such as this to write to him to confirm Automobile Association (A.A.) your problem and the solutions that have Fanum House, Basing View, been offered. BASINGSTOKE, You can be assured the Authorised Hants., RG21 4EA Repairer’s Principal will only be too anxious to fully investigate your problems and correct any errors made. After all, he has a 1) Calls may be monitored and recorded for training purposes.

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