owners manual Ford Mustang

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Customer Assistance GETTING THE SERVICES YOU These are some of the items that can be NEED found online: • U.S. dealer locator by Dealer Name, Warranty repairs to your vehicle must be City/State or Zip Code. performed by an authorized dealer. While • Owner Manuals. any authorized dealer handling your vehicle • Maintenance Schedules. line will provide warranty service, we • Recalls. recommend you return to your selling • Ford Extended Service Plans. authorized dealer who wants to ensure your continued satisfaction. • Ford Genuine Accessories. Please note that certain warranty repairs • Service specials and promotions. require special training and equipment, so In Canada: not all authorized dealers are authorized to perform all warranty repairs. This means Mailing address that, depending on the warranty repair Customer Relationship Centre needed, you may have to take your vehicle Ford Motor Company of Canada, Limited to another authorized dealer. P.O. Box 2000 A reasonable time must be allowed to Oakville, Ontario L6K 0C8 perform a repair after taking your vehicle Telephone to the authorized dealer. Repairs will be 1-800-565-3673 (FORD) made using Ford or Motorcraft® parts, or remanufactured or other parts that are Online authorized by Ford. www.ford.ca Away From Home Twitter If you are away from home when your @FordServiceCA (English Canada) vehicle needs service, contact the Ford @FordServiceQC (Quebec) Customer Relationship Center or use the online resources listed below to find the Additional Assistance nearest authorized dealer. If you have questions or concerns, or are In the United States: unsatisfied with the service you are Mailing address receiving, follow these steps: Ford Motor Company 1. Contact your Sales Representative or Customer Relationship Center Service Advisor at your selling/servicing P.O. Box 6248 authorized dealer. Dearborn, MI 48121 2. If your inquiry or concern remains Telephone unresolved, contact the Sales Manager, 1-800-392-3673 (FORD) Service Manager or Customer Relations (TDD for the hearing impaired: Manager. 1-800-232-5952) 3. If you require assistance or clarification Online on Ford Motor Company policies, please contact the Ford Customer Additional information and resources are Relationship Center. available online at www.fordowner.com 196 Mustang (), enUSA, First Printing

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