owners manual Jeep Grand Cherokee

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IF YOU NEED CONSUMERASSISTANCE 587 SUGGESTIONSFOROBTAININGSERVICEFOR Be Reasonable With Requests YOURVEHICLE If you list a number of items and you must have your Prepare For The Appointment vehicle by the end of the day, discuss the situation with If you are having warranty work done, be sure to havethe service advisor and list the items in order of priority. the right papers with you. Take your warranty folder. AllAt many authorized dealers, you may obtain a rental work to be performed may not be covered by the vehicle at a minimal daily charge. If you need a rental, it warranty. Discuss additional charges with the serviceis advisable to make these arrangements when you call manager. Keep a maintenance log of your vehicle’sfor an appointment. service history. This can often provide a clue to theIF YOU NEED ASSISTANCE current problem. The manufacturer and its authorized dealer are vitally Prepare A List interested in your satisfaction. We want you to be happy Make a written list of your vehicle’s problems or thewith our products and services. specific work you want done. If you’ve had an accidentWarranty service must be done by an authorized dealer. or work done that is not on your maintenance log, let theWe strongly recommend that you take the vehicle to an service advisor know. authorized dealer. They know your vehicle the best, and 9 are most concerned that you get prompt and high quality

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