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owners manual Mazda 6
owners manual Mazda 6 - year of production: 2007, 2008, 2009, 2010, 2011, 2012 - Mazda 6 II 2 owners manual EN
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from owners manual to the vehicle Mazda 6, year of production 2007 - 2012:
Mazda6_8Z64-EA-08H_Edition1 Page404
Wednesday, June 25 2008 10:5 AM
Black plate (404,1)
CustomerInformation andReporting Safety Defects
CustomerAssistance
qCalifornia Customers
1. Mazda North American Operations (“Mazda”) participates in BBB AUTO LINE, a
mediation/arbitration program administered by the Council of Better Business Bureaus
[4200 Wilson Boulevard, Arlington, Virginia 22203] through local Better Business
Bureaus. BBB AUTOLINEandMazdahavebeencertifiedbytheArbitration
Certification Program of the California Department of Consumer Affairs.
2. If you have a problem arising under a Mazda written warranty, we encourage you to
bring it to our attention. If we are unable to resolve it, you may file a claim with BBB
AUTOLINE.ClaimsmustbefiledwithBBBAUTOLINEwithinsix(6)monthsafter
the expiration of the warranty.
3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. There is no charge for the
call.
4. In order to file a claim with BBB AUTO LINE, you will have to provide your name and
address, the brand name and vehicle identification number (VIN) of your vehicle, and a
statement of the nature of your problem or complaint. You will also be asked to provide:
the approximate date of your acquisition of the vehicle, the vehicle's current mileage, the
approximate date and mileage at the time any problem(s) were first brought to the
attention of Mazda or one of our dealers, and a statement of the relief you are seeking.
5. BBBAUTOLINEstaffmaytrytohelpresolveyourdisputethroughmediation. If
mediation is not successful, or if you do not wish to participate in mediation, claims
within the program's jurisdiction may be presented to an arbitrator at an informal
hearing. The arbitrator's decision should ordinarily be issued within 40 days from the
time your complaint is filed; there may be a delay of 7 days if you did not first contact
Mazdaaboutyourproblem, or a delay of up to 30 days if the arbitrator requests an
inspection/report by an impartial technical expert or further investigation and report by
BBBAUTOLINE.
6. You are required to use BBB AUTO LINE before asserting in court any rights or
remedies conferred by California Civil Code Section 1793.22. You are also required to
use BBBAUTOLINEbeforeexercisingrights or seeking remedies created by Title I of
the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies not created by California Civil Code Section
1793.22 or Title I of the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
9-4
Form No.8Z64-EA-08H
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year of production from: 2007
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Mazda 6 II 2 owners manual
pages 401 - 407
Mazda 6 II 2 owners manual
page 404 / 464
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Other available language versions of this manual:
Mazda 6 II 2 manuel du proprietaire FR
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