Chevrolet S 10 owners manual page 396

text version of content this owner's manual page from owners manual to the vehicle Chevrolet S-10, year of production 2001 - 2004:

Customer Assistance and Weencourage you to call the toll-free number in order to give your inquiry prompt attention. Please have Information the following information available to give the Customer Assistance Representative: Customer Satisfaction Procedure • Vehicle Identiﬁcation Number (This is available from the vehicle registration or title, or the plate at the Your satisfaction and goodwill are important totop left of the instrument panel and visible through your dealer and to Chevrolet. Normally, any concernsthe windshield.) with the sales transaction or the operation of your• Dealership name and location vehicle will be resolved by your dealer’s sales or service• Vehicle delivery date and present mileage departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings canWhen contacting Chevrolet, please remember that your occur. If your concern has not been resolved to yourconcern will likely be resolved at a dealer’s facility. satisfaction, the following steps should be taken:That is why we suggest you follow Step One ﬁrst if you STEP ONE: Discuss your concern with a member ofhave a concern. dealership management. Normally, concerns canSTEP THREE: Both General Motors and your dealer be quickly resolved at that level. If the matter hasare committed to making sure you are completely already been reviewed with the sales, service or partssatisﬁed with your new vehicle. However, if you continue manager, contact the owner of the dealership orto remain unsatisﬁed after following the procedure the general manager. outlined in Steps One and Two, you should ﬁle with the STEP TWO: If after contacting a member of dealershipBBBAuto Line Program to enforce any additional management, it appears your concern cannot berights you may have. Canadian owners refer to your resolved by the dealership without further help, contactWarranty and Owner Assistance Information booklet for the Chevrolet Customer Assistance Center by callinginformation on the Canadian Motor Vehicle Arbitration 1-800-222-1020. In Canada, contact GM of CanadaPlan (CAMVAP). Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). 7-2

owners manual Chevrolet S-10

owners manual Chevrolet S-10 - year of production: 2001, 2002, 2003, 2004 - Chevrolet S 10 owners manual EN