owners manual Ford Edge

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SYNC™ USB and media issues Issue Possible cause(s) Possible solution(s) Make sure you correctly The device is not connected. connect the device to SYNC, and that you have pressed play on your device. Your music files may not contain the correct artist, Make sure that all song song title, album or genre details are populated. information. SYNC does not recognize The file may be corrupted. music that is on my device. The song may have copy- Some devices require you to right protection, which does change the USB settings not allow it to play. from mass storage to MTP class. Voice command issues Issue Possible cause(s) Possible solution(s) Review the phone voice You may be using the wrong commands and the media voice commands. voice commands at the beginning of their respective sections. SYNC does not understand After pressing the voice icon, what I am saying. wait until after the tone You may be speaking too sounds and Listening soon or at the wrong time. appears before saying a command. Any command spoken before this does not register with the system. SYNC does not understand You may be using the wrong Review the media voice the name of a song or artist. voice commands. commands at the beginning of the media section. 390 Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing

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