owners manual Mazda MX-5

owners manual Mazda MX-5 - year of production: 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 - Mazda MX 5 Miata NC III 3 owners manual EN

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text version of content this owner's manual page from owners manual to the vehicle Mazda MX-5, year of production 2005 - 2014:

MX-5_8AV1-EA-09F_Edition2 Page393 Thursday, July 30 2009 2:46 PM Black plate (393,1) CustomerInformationandReportingSafetyDefects CustomerAssistance Please recognize that the resolution of service problems in most cases requires the use of your Mazda dealer's service facilities, personnel and equipment. We urge you to follow the above three steps in sequence for most effective results. qMediation/Arbitration Program Occasionally a customer concern cannot be resolved through Mazda's Customer Satisfaction Program. If after exhausting the procedures in this manual your concern is still not resolved, you have another option. MazdaCanadaInc.participates in an arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will advise you about howyourconcernmaybereviewedandresolvedbyanindependentthirdparty through binding arbitration. Your complete satisfaction is the goal of Mazda Canada Inc. and our dealers. Mazda's participation in CAMVAP makes a valuable contribution to our achieving that goal. There is no charge for using CAMVAP. CAMVAP results are fast, fair and final as the award is binding on both you and Mazda Canada Inc. qCanadianMotorVehicleArbitrationPlan(CAMVAP) If a specific item of concern arises, where a solution cannot be reached between an owner, Mazda, and/or one of it's dealers (that all parties cannot agree upon), the owner may wish to use the services offered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAPusestheservicesofProvincial Administrators to assist consumers in scheduling and preparing for their arbitration hearings. However, before you can proceed with CAMVAPyoumustfollowyourMazdadisputeresolutionprocessasoutlined previously. 9-7 Form No.8AV1-EA-09F

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year of production from: 2005

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