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owners manual Mazda MX-5
owners manual Mazda MX-5 - year of production: 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 - Mazda MX 5 Miata NC III 3 owners manual EN
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from owners manual to the vehicle Mazda MX-5, year of production 2005 - 2014:
MX-5_8AV1-EA-09F_Edition2 Page389
Thursday, July 30 2009 2:46 PM
Black plate (389,1)
CustomerInformationandReportingSafetyDefects
CustomerAssistance
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
qSTEP3:ContactBetterBusinessBureau(BBB)
MazdaNorthAmericanOperations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are being fairly considered, Mazda
North American Operations has agreed to participate in a dispute settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.
BBBAUTOLINEworkswithconsumersandthemanufacturerinanattempttoreacha
mutually acceptable resolution of any warranty related concerns. If the BBB is not able to
facilitate a settlement they will provide an informal hearing before an arbitrator.
Youarerequired to resort to BBB AUTO LINE before exercising rights or seeking
remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the
extent permitted by the applicable state “Lemon Law”, you are also required to resort to
BBBAUTOLINEbeforeexercisinganyrightsorseekingremediesunder the “Lemon
Law”. If you choose to seek remedies that are not created by the Magnuson-Moss Warranty
Act or the applicable state “Lemon Law”, you are not required to first use BBB AUTO
LINE.
Thewholeprocess normally takes 40 days or less. The arbitration decision is not binding
on you or Mazda else you accept the decision. For more information about BBB AUTO
LINE, including current eligibility standards, please call 1-800-955-5100 or visit the BBB
website at www.lemonlaw.bbb.org.
Being truly committed to customer satisfaction is more than a phrase with Mazda. We hope
to satisfy every customer directly, but if there is ever a question about our decision, Mazda
believes in providing a fast, fair and free method such as the BBB AUTO LINE to ensure
Mazdadelivers on our commitment to do the right thing for our customers!
9-3
Form No.8AV1-EA-09F
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Mazda MX 5 Miata NC III 3 owners manual
pages 386 - 392
Mazda MX 5 Miata NC III 3 owners manual
page 389 / 446
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Mazda MX 5 Miata NC III 3 manuel du proprietaire FR
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