owners manual Ford Focus

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370 SYNC® Voice command issues Issue Possible cause(s)Possible solution(s) SYNC does not• You may be using • Review the phone voice understand orthe wrong voicecommands at the beginning of is calling thecommands, ORthe phone section. wrong contact• You may not be• Make sure you are saying the when I want tosaying the namecontacts exactly as listed. For make a call.exactly as it isexample, if a contact is saved as saved, OR Joe Wilson, say “Call Joe Wilson”. • Contacts in your• The system works better if you phonebook may belist full names, such as “Joe very short andWilson” rather than “Joe”. similar, or they may • Do not use special characters contain specialsuch as 123 or ICE, as the characters, ORsystem does not recognize them. • Your phonebook• If contacts are saved in contacts may beCAPS, you have to spell them. saved in CAPS.JAKE requires you to say, “Call J-A-K-E”. AppLink issues Issue Possible cause(s)Possible solution(s) SYNC does not• Your device may• Check the website for find any mobilenot support thecompatible devices and apps that are onAppLink feature, OR applications. my phone.• The application• Make sure your device is does not supportpaired and connected. If you AppLink., ORhave an iPhone, make sure it is • If you have anplugged in using the USB and iPhone, it may notthat the application is running in be plugged in, ORthe foreground. • Your phone may not be paired or connected. 2014 Focus (foc) Owners Guide gf, 1st Printing, October 2012 USA(fus)

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