Chevrolet Cobalt owners manual page 336

text version of content this owner's manual page from owners manual to the vehicle Chevrolet Cobalt, year of production 2004 - 2010:

Customer Assistance and Weencourage you to call the toll-free number in order to give your inquiry prompt attention. Please have Information the following information available to give the Customer Assistance Representative: Customer Satisfaction Procedure • Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the Your satisfaction and goodwill are important toplate at the top left of the instrument panel and your dealer and to Chevrolet. Normally, any concernsvisible through the windshield. with the sales transaction or the operation of your• Dealership name and location. vehicle will be resolved by your dealer’s sales or service• Vehicle delivery date and present mileage departments. Sometimes, however, despite the best(kilometers). intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to yourWhen contacting Chevrolet, please remember that your satisfaction, the following steps should be taken:concern will likely be resolved at a dealer’s facility. STEP ONE: Discuss your concern with a member ofThat is why we suggest you follow Step One ﬁrst if you dealership management. Normally, concerns canhave a concern. be quickly resolved at that level. If the matter hasSTEP THREE: Both General Motors and your dealer already been reviewed with the sales, service or partsare committed to making sure you are completely manager, contact the owner of the dealership orsatisﬁed with your new vehicle. However, if you continue the general manager. to remain unsatisﬁed after following the procedure STEP TWO: If after contacting a member of dealershipoutlined in Steps One and Two, you should ﬁle with the management, it appears your concern cannot beBBBAuto Line Program to enforce any additional resolved by the dealership without further help, contactrights you may have. Canadian owners refer to your the Chevrolet Customer Assistance Center by callingWarranty and Owner Assistance Information booklet for 1-800-222-1020. In Canada, contact GM of Canadainformation on the Canadian Motor Vehicle Arbitration Customer Communication Centre by callingPlan (CAMVAP). 1-800-263-3777 (English) or 1-800-263-7854 (French). 7-2

owners manual Chevrolet Cobalt

owners manual Chevrolet Cobalt - year of production: 2004, 2005, 2006, 2007, 2008, 2009, 2010 - Chevrolet Cobalt owners manual EN