owners manual Jeep Grand Cherokee

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318 IF YOU NEED CONSUMERASSISTANCE SUGGESTIONSFOROBTAININGSERVICEFOR Be Reasonable With Requests YOURVEHICLE If you list a number of items, and you must have your Prepare For The Appointment vehicle by the end of the day, discuss the situation with If you’re having warranty work done, be sure to have thethe service advisor and list the items in order of priority. right papers with you. Take your warranty folder. AllAt many dealers you may obtain a rental vehicle at a work to be performed may not be covered by theminimal daily charge. If you need a rental, it is advisable warranty, discuss additional charges with the serviceto make these arrangements when you call for an ap- manager. Keep a maintenance log of your vehicle’spointment. service history. This can often provide a clue to theIF YOU NEED ASSISTANCE current problem. Themanufacturer and its dealers are vitally interested in Prepare A List your satisfaction. We want you to be happy with our Make a written list of your vehicle’s problems or theproducts and services. specific work you want done. If you’ve had an accident,Your selling dealer is best equipped and most anxious to or work done that is not on your maintenance log, let theprovide prompt resolution for any warranty issue or service advisor know. related matter that you may experience. The manufactur- er’s dealers have the facilities, factory-trained techni- cians, special tools, and the latest information to assure your vehicle is fixed correctly and in a timely manner.

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