owners manual Mercedes GL

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Introduction 25 Information for customers in Maintenance California The Service and Warranty Booklet describes UnderCalifornia law you may be entitled to aall the necessary maintenance work which replacementofyourvehicleorarefundoftheshould be done at regular intervals. purchase price or lease price, if after a Always have the Service and Warranty reasonable number of repair attempts Booklet with you when you bring the vehicle Mercedes-Benz USA, LLC and/or its to an authorized Mercedes-Benz Center. The authorizedrepairorservicefacilitiesfailtofix service advisor will record every service for one or more substantial defects or you in the Service and Warranty Booklet. malfunctions in the vehicle that are covered by its express warranty. During the period of 18monthsfromoriginal delivery of the RoadsideAssistance vehicle or the accumulation of 18,000 miles The Mercedes-Benz Roadside Assistance (approximately 29,000 km) on the odometer Program offers technical help in the event of of the vehicle, whichever occurs first, a a breakdown. Calls to the toll-free Roadside reasonable number of repair attempts is Assistance Hotline are answered by our presumedforaretailbuyerorlesseeifoneor agents 24 hours a day, 365 days a year. moreofthefollowing occurs: 1-800-FOR-MERCedes(1-800-367-6372) (1) the same substantial defect or (USA) malfunction results in a condition that is 1-800-387-0100(Canada) likely to cause death or serious bodily For additional information, refer to the injury if the vehicle is driven, that defect Mercedes-Benz Roadside Assistance ormalfunctionhasbeensubjecttorepair Program brochure (USA) or the "Roadside twoormoretimes,andyouhavedirectly Assistance" section in the Service and notified Mercedes-Benz USA, LLC in Warrantybooklet(Canada).Youwillfindboth writing of the need for its repair, in your vehicle literature portfolio. (2) the same substantial defect or malfunction of a less serious nature than category (1) has been subject to repair Changeofaddressorchangeof four or more times and you have directly ownership notified us in writing of the need for its repair, or In the event of a change of address, please sendusthe"NotificationofAddressChange" (3) the vehicle is out of service by reason of in the Service and Guarantee booklet or repairofthesameordifferentsubstantial simply call the Mercedes-Benz Customer defects or malfunctions for a cumulative Assistance Center (USA) at the hotline total of more than 30 calendar days. number Please send your written notice to: 1-800-FOR-MERCedes(1-800-367-6372) or Mercedes-Benz USA, LLC Customer Service Center (Canada) at Customer Assistance Center 1-800-387-0100. This will assist us in OneMercedesDrive contacting you in a timely manner should the need arise. Montvale, NJ 07645-0350 If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner. Z

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