owners manual Hyundai Santa Fe

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CONSUMER INFORMATION, REPORTING SAFETY DEFECTS & BINDING ARBITRATION OF WARRANTY CLAIMS 8 REPORTING SAFETY DEFECTS BINDING ARBITRATION 15 I130C01A-AAT I140A01A-AAT This Binding Arbitration Agreement shall If you believe that your vehicle has a defect Any claim or dispute you may have which could cause a crash or could cause not deprive you of any remedies avail- related to your vehicle's warranty or the able to you under applicable law. The injury or death, you should immediately inform the National Highway Traffic Safety duties contemplated under the warranty, parties are waiving their right to seek including claims related to the refund or remedies in court, including the right to Administration (NHTSA) in addition to notifying HYUNDAI MOTOR AMERICA. If partial refund of your vehicle's purchase a jury trial. NHTSA receives similar complaints, it may price (excluding personal injury or prod- This Binding Arbitration Agreement shall uct liability claims), shall be resolved open an investigation, and if it finds that a be governed by and interpreted under safety defect exists in a group of vehicles, by binding arbitration. Binding arbitra- the Federal Arbitration Act, 9 U.S.C. it may order a recall and remedy cam- tion shall be administered by and through sections 1-16. Judgment upon any award paign. However, NHTSA cannot become the National Arbitration Forum (NAF) or may be entered in any court having involved in individual problems between the American Arbitration Association you, your dealer, or HYUNDAI MOTOR jurisdiction. AMERICA. (AAA), under the Code of Procedure of You may revoke this Arbitration Agree- To contact NHTSA, you may either call the the entity you select. ment by (1) written notice or (2) elec- Auto Safety Hotline toll-free at 1-888-327- You will not be responsible for paying tronic notice. Written notice must be 4236 or write to: NHTSA, U.S. Department filing and hearing fees above $275.00. delivered (via certified mail) to Hyundai of Transportation, Washington. D.C. 20590. All other arbitration costs shall be borne Motor America, Attn: Consumer Af- You can also obtain other information about by Hyundai Motor America. You are not fairs, 10550 Talbert Avenue, P.O. Box motor vehicle safety from the Hotline. responsible to pay any of the costs 20849, Fountain Valley, CA 92728-0849. Hyundai incurs. Electronic notice must be submitted at the following website address: warranty-arbitration.hyundaiUSA.com. Notice must be received within 90 days after you purchase your vehicle. smhma-8.p65 15 10/5/04, 11:58 AM

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