owners manual Mercedes B

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Features 259 Alternatively, the vehicle can be opened via:Stolen vehicle recovery service RtheInternet, under the "Owners Online" If your vehicle has been stolen: section XNotify the police. ® R thetelephoneapplication(e.g.foriPhone , The police will issue a numbered incident Android) report. To do this, you will need your identification XThisnumberwill be forwarded to the numberandpassword. Mercedes-BenzCustomerAssistanceCen- ter together with your PIN. Vehicle remote closing The Mercedes-Benz Customer Assistance Centerthentriestolocatethesystem.The The vehicle remote-closing feature can be Mercedes-BenzCustomerAssistanceCen- used when you have forgotten to lock the atures ter contacts you and the local law enforce- vehicle and you are no longer nearby. fe mentagencyif the vehicle is located. The vehicle can then be locked by the However,onlythelawenforcementagency Mercedes-BenzCustomerAssistanceCenter. and is informed of the location of the vehicle. The vehicle can be immediately remotely ge If the anti-theft alarm system is activated for locked within four days of the ignition being longer than 30 seconds, the Mercedes-Benzwa turnedoff.Afterthistime,remoteclosingmay CustomerAssistanceCenterisautomatically bedelayedby15to60minutes.After30days Sto notified. thevehiclecannolongerbelockedremotely. The vehicle remote closing feature is availa- Vehicle Health Check ble if the relevant mobile phone network is available and a data connection is possible. WiththeVehicleHealthCheck,theCustomer XContactthefollowing service hotlines:AssistanceCentercanprovideimprovedsup- portforproblemswithyourvehicle.Duringan Mercedes-BenzCustomerAssistanceCen- existingcall, vehicle data is transferred to the ter at 1-800-FOR-MERCedes Customer Assistance Center. (1-800-367-6372) or 1-866-990-9007 Youwill be asked for your password.Thecustomerservicerepresentative can use the received data to decide what kind of The next time you are inside the vehicle and assistance is required. You are then, for you switch on the ignition, the DooDoorsrs example, guided to the nearest authorized LocLockedkedRemRemoteotelyly message appears in the Mercedes-Benz Center or a recovery vehicle multifunction display. is called. Alternatively, the vehicle can be locked via: If vehicle data needs to be transferred during RtheInternet, under the "Owners Online" anMBInfocalloraRoadsideAssistancecall, section this is initiated by the Customer Assistance ® R thetelephoneapplication(e.g.foriPhone ,Center. Android) The RoaRoadsidsidede AssAssististancancee ConConnecnectedted To do this, you will need your identificationmessageappearsinthedisplay.IftheVehicle numberandpassword. Health Check can be started, the ReqRequesuestt forforVehVehiclicleeDiaDiagnognostisticscsRecReceiveiveded StaStartrtvehvehiclicleediadiagnognostistics?cs? message appears in the display. Z

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