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owners manual Mercedes GLK
owners manual Mercedes GLK - year of production: 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 - Mercedes Benz GLK Class X204 owners manual EN
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from owners manual to the vehicle Mercedes GLK, year of production 2008 - 2015:
24 Introduction
Information for customers in Califor-Maintenance
nia
The Service and Warranty Booklet describes
UnderCalifornia law you may be entitled to aall the necessary maintenance work which
replacementofyourvehicleorarefundoftheshould be done at regular intervals.
purchase price or lease price, if after a rea-
Always have the Service and Warranty Book-
sonable number of repair attempts
let with you when you bring the vehicle to an
Mercedes-Benz USA, LLC and/or its author-
authorized Mercedes-Benz Center. The ser-
izedrepairorservicefacilitiesfailtofixoneor
vice advisor will record every service for you
moresubstantial defects or malfunctions in
in the Service and Warranty Booklet.
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
RoadsideAssistance
accumulationof18,000miles(approximately
The Mercedes-Benz Roadside Assistance
29,000 km) on the odometer of the vehicle,
Programofferstechnicalhelpintheeventofa
whichever occurs first, a reasonable number
breakdown. Calls to the toll-free Roadside
of repair attempts is presumed for a retail
Assistance Hotline are answered by our
buyerorlesseeifoneormoreofthefollowing
agents 24 hours a day, 365 days a year.
occurs:
1-800-FOR-MERCedes(1-800-367-6372)
(1) the same substantial defect or malfunc-
(USA)
tion results in a condition that is likely to
1-800-387-0100(Canada)
causedeathorseriousbodilyinjuryifthe
For additional information, refer to the
vehicle is driven, that defect or malfunc-
Mercedes-Benz Roadside Assistance Pro-
tion has been subject to repair two or
grambrochure(USA)orthe"RoadsideAssis-
moretimes, and you have directly noti-
tance" section in the Service and Warranty
fied Mercedes-Benz USA, LLC in writing
booklet (Canada). You will find both in your
of the need for its repair,
vehicle literature portfolio.
(2) the same substantial defect or malfunc-
tion of a less serious nature than cate-
gory(1)hasbeensubjecttorepairfouror
Changeofaddressorchangeofown-
moretimesandyouhavedirectlynotified
ership
us in writing of the need for its repair, or
In the event of a change of address, please
(3) the vehicle is out of service by reason of
sendusthe"NotificationofAddressChange"
repairofthesameordifferentsubstantial
in the Service and Guarantee booklet or sim-
defects or malfunctions for a cumulative
ply call the Mercedes-Benz Customer Assis-
total of more than 30 calendar days.
tance Center (USA) at the hotline number
Please send your written notice to:
1-800-FOR-MERCedes(1-800-367-6372) or
Mercedes-Benz USA, LLC
Customer Service Center (Canada) at
Customer Assistance Center
1-800-387-0100. This will assist us in con-
OneMercedesDrive tacting you in a timely manner should the
need arise.
Montvale, NJ 07645-0350
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If youhavepurchasedausedcar,pleasesend
usthe"Notification of Used Car Purchase" in
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year of production from: 2008
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Mercedes Benz GLK Class X204 owners manual
pages 23 - 29
Mercedes Benz GLK Class X204 owners manual
page 26 / 386
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