owners manual Mercedes SLK

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Introduction 23 Information for customers in Califor-Maintenance nia The Service and Warranty Booklet describes UnderCalifornia law you may be entitled to aall the necessary maintenance work which replacementofyourvehicleorarefundoftheshould be done at regular intervals. purchase price or lease price, if after a rea-Always have the Service and Warranty Book- sonable number of repair attempts let with you when you bring the vehicle to an Mercedes-Benz USA, LLC and/or its author-authorized Mercedes-Benz Center. The ser- izedrepairorservicefacilitiesfailtofixoneorvice advisor will record every service for you moresubstantial defects or malfunctions inin the Service and Warranty Booklet. the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or theBreakdownassistance accumulationof18,000miles(approximatelyThe Mercedes-Benz Roadside Assistance 29,000 km) on the odometer of the vehicle,Programofferstechnicalhelpintheeventofa whichever occurs first, a reasonable numberbreakdown. Calls to the toll-free Roadside of repair attempts is presumed for a retailAssistance Hotline are answered by our buyerorlesseeifoneormoreofthefollowingagents 24 hours a day, 365 days a year. occurs: 1-800-FOR-MERCedes(1-800-367-6372) (1) the same substantial defect or malfunc-(USA) tion results in a condition that is likely to1-800-387-0100(Canada) causedeathorseriousbodilyinjuryiftheFor additional information, refer to the vehicle is driven, that defect or malfunc-Mercedes-Benz Roadside Assistance Pro- tion has been subject to repair two orgrambrochure(USA)orthe"RoadsideAssis- moretimes, and you have directly noti-tance" section in the Service and Warranty fied Mercedes-Benz USA, LLC in writingbooklet (Canada). You will find both in your of the need for its repair, vehicle literature portfolio. (2) the same substantial defect or malfunc- tion of a less serious nature than cate- gory(1)hasbeensubjecttorepairfourorChangeofaddressorchangeofown- moretimesandyouhavedirectlynotifiedership us in writing of the need for its repair, or (3) the vehicle is out of service by reason ofIn the event of a change of address, please repairofthesameordifferentsubstantialsendusthe"NotificationofAddressChange" defects or malfunctions for a cumulativein the Service and Guarantee booklet or sim- total of more than 30 calendar days.ply call the Mercedes-Benz Customer Assis- Please send your written notice to:tance Center (USA) at the hotline number Mercedes-Benz USA, LLC 1-800-FOR-MERCedes(1-800-367-6372) or Customer Assistance Center Customer Service Center (Canada) at 1-800-387-0100. This will assist us in con- OneMercedesDrive tacting you in a timely manner should the Montvale, NJ 07645-0350 need arise. If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner. If youhavepurchasedausedcar,pleasesend usthe"Notification of Used Car Purchase" in Z

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