owners manual Mercedes E

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212_AKB; 2; 41, en-US 2009-07-17T09:14:21+02:00 - Seite 21 d2ureepe, Version: 2.11.8.1 Introduction 21 Rhode Island, and Vermont EmissionMercedes-Benz USA, LLC Control System Warranty Customer Assistance Center R State Warranty Enforcement Laws (LemonOne Mercedes Drive Laws) Montvale, NJ 07645-0350 Important notice for California retail Maintenance buyers and lessees of Mercedes-Benz The Maintenance Booklet describes all the automobiles necessary maintenance work which should Under California law you may be entitled to abe performed at regular intervals. replacement of your vehicle or a refund of the Always have the Maintenance Booklet with purchase price or lease price, if after a you when you take the vehicle to an reasonable number of repair attempts authorized Mercedes-Benz Center for Mercedes-Benz USA, LLC and/or its service. The service advisor will record each authorized repair or service facilities fail to fix service in the booklet for you. one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of Roadside Assistance 18 months from original delivery of the The Mercedes-Benz Roadside Assistance vehicle or the accumulation of 18 000 miles Program provides factory-trained technical (approximately 29 000 km) on the odometer help in the event of a breakdown. Calls to the of the vehicle, whichever occurs first, a toll-free Roadside Assistance number reasonable number of repair attempts is 1-800-FOR-MERCedes (1-800-367-6372) presumed for a retail buyer or lessee if one or (in the USA) 1-800-387-0100 (in Canada) more of the following occurs: will be answered by Mercedes-Benz (1) the same substantial defect or Customer Assistance Representatives malfunction results in a condition that is 24 hours a day, 365 days a year. likely to cause death or serious bodily For additional information refer to the injury if the vehicle is driven, that defect Mercedes-Benz Roadside Assistance or malfunction has been subject to repair Program brochure (in the USA) or the two or more times, and you have directly Roadside Assistance section of the Service notified Mercedes-Benz USA, LLC in and Warranty Information Booklet (in writing of the need for its repair, Canada) in your vehicle literature portfolio. (2) the same substantial defect or malfunction of a less serious nature than category (1) has been subject to repair Change of address or ownership four or more times and you have directly notified us in writing of the need for its If you change your address, be sure to send repair, or in the “Change of Address Notice” found in the Service and Warranty Information (3) the vehicle is out of service by reason of Booklet, or simply call the Mercedes-Benz repair of the same or different substantial Customer Assistance Center (in the USA) at defects or malfunctions for a cumulative 1-800-FOR-MERCedes (1-800-367-6372), or total of more than 30 calendar days. Customer Service (in Canada) at Written notification should not be sent to a 1-800-387-0100. This will assist us in dealer, it should be addressed to Z

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